For defective products, please email your intent for a product return to [email protected] Once we’ve confirmed the defect and approved your return request, please ship the product(s) back to us on your own cost and we’ll deliver you the replacement product(s) within 10 – 15 working days.

To return your products, please send the whole product(s) back with its original packaging to:

Esthetics Sanctuary Sdn. Bhd.

No. 19-1, Jalan Flora Utama 1,

Taman Flora Utama,

83000 Batu Pahat, Johor, Malaysia.

Tel: 016-710 7689