Return Policy

Return Policy

For defective products, please email your intent for a product return to Once we’ve confirmed the defect and approved your return request, please ship the product(s) back to us on your own cost and we’ll deliver you the replacement product(s) within 10 – 15 working days.

To return your products, please send the whole product(s) back with its original packaging to:

Esthetics Sanctuary Sdn. Bhd.

No. 19-1, Jalan Flora Utama 1,

Taman Flora Utama,

83000 Batu Pahat, Johor, Malaysia.

Tel: 016-710 7689