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For defective products, please email your intent for a product return to [email protected] Once we’ve confirmed the defect and approved your return request, please ship the product(s) back to us on your own cost and we’ll deliver you the replacement product(s) within 10 – 15 working days.
To return your products, please send the whole product(s) back with its original packaging to:
Esthetics Sanctuary Sdn. Bhd.
No. 19-1, Jalan Flora Utama 1,
Taman Flora Utama,
83000 Batu Pahat, Johor, Malaysia.
Tel: 016-710 7689